Webinar: Managing through Economic Crisis using Emotional Intelligence

Originally presented July 22, 2020

Professor Gary Shaffer of USC Marshall School of Business Library & Information Management program and Director of the Glendale (CA) Library, Arts & Culture Department shares the latest research on how library leaders use emotional intelligence to manage through economic crises.

His presentation draws on an emotional intelligence study of heralded library leaders he conducted following the Great Recession, as well as results of other studies profiled in his new book Emotional Intelligence and Critical Thinking for Library Leaders from Emerald Publishing.

Designed for public, academic, special, and school library leader-practitioners, the presentation promises to be eye-opening as he shares the five most important traits you can develop to help you navigate uncertainty, as well as notes from his study participants.

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