In this free one-hour webinar, Dan Berstein explores effective, appropriate, and accessible communication boundaries that address behavior challenges.
Originally presented August 7, 2024
There is a lot of popular guidance about how to spot and avoid people who seem "difficult," "toxic," or "high conflict," but these people may be privately experiencing traumas or coping with mental health problems. It is often illegal under the Americans with Disabilities Act (ADA) to provide less communication or more screening to someone based on their seeming to have a mental impairment - yet people are pulling away from aberrant-seeming parties all of the time, in both their professional and personal lives.
Join Dan Berstein to explore tools to craft effective, appropriate, and accessible communication boundaries that address the following behavior challenges that often seem to be barriers: Monopolization of Time, Persistence on an Off-Limits Topic, Rude/Offensive/Inconsiderate Comments, and Disruptive Behaviors. Equitable norms, policies, and structures can solve a lot of issues that often make some different people seem "difficult."
Click the video below to access the recording, slides, and transcripts.
When you continue past the introduction to the webinar, you'll be prompted to log in. We require login to view the whole tutorial so we can provide certificates of completion for your records and for professional development credit. No purchase is required and you can create a Niche Academy account if you don't already have one. The certificate will be available for download when you have completed all sections of the tutorial.
Enjoyed this webinar? Check out our upcoming webinars for more learning opportunities.
About the author: