In this free one-hour webinar, Andrew Sanderbeck shares tips on creating professional customer service expectations for your organization.
Originally presented October 9, 2024
The landscape of what customers expect in professional customer service from organizations continues to change at a frantic pace. What was “good enough” yesterday, likely is “bad enough” to lose a customer today.
While we can’t ignore the impact and benefits of the online experience and their impact on how customers view “human-less service”, the need for organizations to provide professional customer service experiences continues to differentiate the organizations that create loyal customers and fans, versus those that get-by, survive and potentially even fail.
Join Andrew Sanderbeck for this interactive and informative program exploring two critical customer service competencies:
Professional customer service expectations from the eyes of the customer and;
A road map to creating new internal professional customer service expectations for your organization
Click the video below to access the recording, slides, and transcripts.
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