Originally presented September 4, 2024
Today, more than ever, there is a need to ensure that virtual learning works to improve organizational outcomes. In recent years, most learning programs shifted to virtual formats, which prevented many program owners from designing virtual learning with desired outcomes that connected to the business. Now that virtual learning has become the status quo, program owners and designers alike must demonstrate the results their virtual programs deliver. While studies show that virtual learning often breaks down when measured at the application level (using what was learned) and impact level (the business impact connected to learning)—this breakdown is avoidable.
To secure the support and funding that virtual learning needs, it must deliver business results. Dr. Jack Phillips, co-founder of ROI Institute, Inc., explains how designers, developers, providers, and program owners can ensure that technology-based learning can deliver desired results by applying design thinking principles that focus on delivering application and impact with virtual learning.
Objectives
After attending this session, participants should be able to:
- Identify the five levels of outcomes from virtual learning.
- Describe why virtual learning fails to deliver application and impact.
- Explain the need to deliver impact and ROI for selected virtual learning programs.
- Design virtual learning to deliver application, impact, and ROI, using design-thinking principles.
- Plan next steps to ensure virtual learning delivers business value.
Click the video below to access the recording, slides, and transcripts.
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