Webinar: Strengthening Your Communication Skills

Originally presented August 21, 2024

Communication skills are some of the most important skills that you need to develop to be successful in the workplace and in life. We are constantly communicating! We talk to people face to face, and we listen when people talk to us. We write emails and reports, and we read the documents that are sent to us.

Communication, therefore, is a process that involves at least two people – a sender and a receiver. For it to be successful, the receiver must understand the message in the way that the sender intended. Join Andrew Sanderbeck for this interactive and informative program and leave with takeaway tips and techniques you can use at work, at home or wherever you go!

Participants will learn and begin to master:

• Techniques for being more effective in the 4 key areas of communication
• The Channel of Communication: How to use it more effectively
• How to give directions that people will understand the first time
• The art, skill, and benefits of being an active listening
• Two questions to ask that build relationships and respect

Click the video below to access the recording, slides, and transcripts.

When you continue past the introduction to the webinar, you'll be prompted to log in. We require login to view the whole tutorial so we can provide certificates of completion for your records and for professional development credit. No purchase is required and you can create a Niche Academy account if you don't already have one. The certificate will be available for download when you have completed all sections of the tutorial.  

Enjoyed this webinar? Check out our upcoming webinars for more learning opportunities.